Was told by GoDaddy that I have too many files for my unlimited shared hosting plan
About 5 days ago I got an email from GoDaddy that my hosting account will be moved to another server so that the web site performance will be improved. I was told that it would take about 24-48 hours and my hosting control panel will be unavailable.
After 2 days the control is still unavailable. I called GoDaddy and the technical support said I have too many files and databases and suggested me to wait for another 24 to 48 hours. I Waited.
And then I got an email from GoDaddy last night that I violated the usage of GoDaddy TOS. I had to reduce my file number under 50,000 before Dec 6 or my account will be deactivated.
I immediately called GoDaddy and asked them how and where I am going to find the file number limitation for a unlimited share plan. Where does this 50,000 file limitation being mentioned? The technical support told me that it might be in the GoDaddy Legal document and let me go to this page. http://www.godaddy.com/Legal-Agreements.aspx?ci=20802 I asked him to show me where I can find the limitation from this document and he could not find it himself. Then he told me that there is a rule that my hosting could not affect other users's hosting as it it a shared hosting.
I totally agree with this. But what I want is a place to tell me what is the criteria to judge whether my web site affected, such as no more than 50,000 files before I designed my website for an unlimited web hosting plan.
And what is the limitation of the databases that I can create for my website for unlimited plan? I am sure that there must be a limitation. But he just can not tell me, as it is an unlimited hosting plan.
I understand that there must be a limit on Arvixe unlimited hosting plan, and I immediately called Arvixe regarding to the possible limitation. I was told that the limitation is only the 25% of CPU usage for shared hosting. From following pages https://support.arvixe.com/index.php?/Knowledgebase/Article/View/129/4/how-limited-is-unlimited and http://www.ummah.com/forum/showthread.php?251268-Do-not-use-Arvixe-Hosting. It looks similar problem arises for Arvix. There is a long discussion regarding to the unimited plan here at http://www.boonex.com/unity/forums/topic/Help-I-got-an-email-from-Arvixe-.htm
Any way, I decided to move to another hosting provider, After reading following pages http://www.webhostingjury.com/reviews/Arvixe and http://www.webhostingjury.com/reviews/Go_Daddy , I really regretted for my decision to host on GoDaddy.
I will try to create a hosting account with Arvixe and see how it goes.
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