First failure to connect with Arvixe

This morning is the first time to have a problem to connect with my databases, and my control panel can not be opened.

I can not even open http://cp.poppy.arvixe.com

The online support is very responsive and told me that "the server is facing a network issue right now and our admins are working with it. Please try accessing your control panel after a few minutes".

I noticed the problem at about 6:40 am. 

Now it is 7:03 am and the problem still exists.

Now 7:28 am and still the same.

Finally it works, at 7:37. Done. 


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